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A J.C. Hart Apartment Community in Carmel, IN

5 Questions To Ask During An Apartment Tour In Carmel

May 28, 2020

Swimming pool at Carmel apartment.
Walking through apartment tours is a necessary step in finding out that a particular community will work for you. But while you’re exploring the apartment floor plan and storage space on your Carmel apartment tour, it’s also a great time to ask your tour guide some deeper questions. These questions work well to help you determine the feel and tenant service the community can offer. After all, your apartment will be your home for a time, and it’s good to know just what you’re signing up for. To get you started, here are the five questions to ask during an apartment tour in Carmel.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes promote themselves as pet-friendly apartments in Carmel, but that can be a fairly vague term. Some apartments have restrictions on the type of dog breeds they allow or limit how many animals can live in the apartment. Certain pet policies prohibit small animals, like rats, hamsters, birds, or reptiles. And all pet policies most likely have a pet fee for your pets -- and many may even have a cleaning fee when you leave.

Finding out about the pet policy is a must if you own a dog or cat, or you’re thinking of getting one soon. After all, you want your pet to be just as comfortable in the apartment as you are. But it's also a good question to ask on an apartment tour if you’re not a pet owner. That way, you know what animals you might see on a consistent basis. You may also want to ask what amenities the apartment complex offers pets -- like dog parks or convenient waste disposal bags.

How Will I Pay Rent And Utilities?

20 years ago, rent was usually paid by dropping off a check at the main office. Now, there might be many ways to pay rent. Does the company have an app or can I use direct deposit? Can I use my credit card and receive reward points for my rent? Some places may even allow you to pay through trusted payment apps like Venmo or PayPal. Asking how you pay rent during an apartment tour can be critical for those who are traveling a lot or want an easier option for paying rent.

Finding the details about utilities can also make your life easier in the future. What utilities are included? Are you able to roll utilities into my rent check? Are utilities, such as water, electric, and gas, set by communal use or are they calculated by each unit? Do I have a choice on the internet, phone, or cable providers, or do I have to go with the same company as the other residents? These questions may feel simple, but sometimes the answers are different than you'd expect.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Carmel apartment tour should also include a quick peek. During your Carmel apartment tour you should also look at the amenities and grounds. While a short overview of what a community offers is nice, you may like to ask more about the details of the communities’ amenities.

If you want to exercise in the morning or late at night to accommodate your daily schedule, make sure you ask about the fitness center’s hours -- and when it’s the busiest. Parents may wish to see what the policy is for children to use the gym or pool. If you want an apartment that’s not just a place to sleep, but a community that enhances your lifestyle, it’s important to ask about amenities on your apartment tour. What you learn may be the decision point between two apartments in Carmel.

How Do You Handle Maintenance Requests?

Bedroom door of an apartment

Before you conclude your apartment tour, be sure that you ask about how they handle maintenance. Maintenance policies can vary wildly, from 24-hour emergency response to outside contractors that should be reserved within regular business hours. Unforeseen problems do crop up sometimes, but it’s how maintenance is able to respond that can make or break your apartment experience.

When asking about maintenance, don’t be afraid to be thorough. Does the complex have emergency on-site maintenance, or can they only perform repairs during normal business hours? Who do I contact for a critical repair issue? Do they have an online form to fill out request maintenance? And how will I be contacted when they are finished? It’s also a good idea to ask what services wouldn’t be covered by maintenance personnel, such as washer/dryer hookup or new paint.

What Is The Parking Situation?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Carmel, it’s good to ask what you need to do with your car. Do I need an assigned place to park, or is it first come first serve? Will I receive a parking sticker or hang-tag for my vehicle, and what if my family has two or more vehicles? Does the community have individual garages or carports? And don’t forget to inquire about any towing policies. You’d hate to find your dream apartment, but learn that you have to stalk the block for an hour to snag a curbside parking spot.

Midtown Flats Will Answer All Your Questions During Your Apartment Tour In Carmel

Schedule your tour with Midtown Flats today, and we’ll answer each of your questions while taking you through the perfect apartment home. Simply call us at 317-597-4596 or hit the “schedule a tour” button. And it’s a good idea to bring your family or roommates, as they might have questions, too! Can’t visit the property? Virtual tours are available!